POLICIES AND GUIDELINES ON COURSE MANAGEMENT AND RELATED ISSUES
1
Registration
Registration will typically close two weeks before the course commencement date or when the course is fully subscribed, whichever comes first.
2
Cancellation/ Postponement
Peacemakers reserves the right to cancel or postpone any programme due to unforeseen circumstances. In the event that a programme is cancelled or rescheduled and the fee has been paid, Peacemakers will refund the nett programme fee received.
3
Attendance/ Certification/ Funding
Trainees who meet the minimum 90% attendance and pass the associated assessment will be awarded a Certificate of Completion.
To be eligible for programme funding (if available), trainees are required to meet a minimum of 90% attendance and pass the associated assessment. However, trainees who fall in either of the two categories will be required to pay the full course fee:
1. Do not pass the associated assessment but meet a minimum 90% attendance, a Certificate of Attendance will be awarded.
2. Pass the associated assessment but do not meet the minimum 90% attendance, no certificate will be awarded.
Upon completion of all modules required for each programme, trainees will be awarded a certification.
4
Substitution, Deferment and Cancellation Policies
The following policies and charges will apply for late notice of deferment or cancellation by trainees, except for cases that can be waived based on compassionate or medical grounds.
Substitution
At least 14 calendar days prior to course commencement – No charge
Less than 14 calendar days prior to course commencement – Administrative charge of $500
Request for substitution has to be made in writing via email and subjected to acceptance by Peacemakers.
Cancellation
At least 14 calendar days prior to course commencement – No charge
Less than 14 calendar days prior to course commencement or no show on first day of class or after class commences – Full course fees
Request for cancellation has to be made in writing via email and subject to acceptance by Peacemakers.
Deferment
Deferment is permitted on compassionate or medical grounds. Relevant proof or documents must be submitted to substantiate the grounds.
Withdrawal
At least 14 calendar days prior to course commencement – No charge
Less than 14 calendar days prior to course commencement or no show on first day of class or after class commences – Full course fees
Request for withdrawal has to be made in writing via email and subject to acceptance by Peacemakers.
There will be no refund of course fees if notification for withdrawal is received after course commencement.
5
Assessment and Re-assessment
To safeguard the integrity of the assessments and ensure that the assessment or re-assessment process is fair for all trainees, the following policies will be enforced:
- Peacemakers reserves the right to schedule the assessment for each module/programme. Classes that meet at the same time during a particular period will have a common assessment time. Requests for changes to the assessment date or time will not be entertained, except on compelling or medical grounds. Relevant proof or documents will need to be submitted to substantiate these grounds.
- Some assessments are graded by the respective instructors and may be reviewed by a course committee before the results are released to the trainees on a personal basis. The decision made by the course committee is final and no request for re-marking or re-grading will be entertained.
- Class exercises, assignments, summative and final assessment scripts will not be shared and returned to trainees.
- If a trainee misses out or decides not to sit for the assessment, s/he will be requested to reimburse the full course fee.
- In the event that a trainee fails an assessment, only 1 reassessment is allowed. This is chargeable at $500.00 (to be completed within 14 calendar days from the course end date). Should the trainee fail the reassessment, the full course fee (without funding) will be charged.
