Mr Phang Kien Yip is a Peacemaker.

PHANG Kien Yip, based in Singapore, is a Certified Mediator with the International Mediation Institute (IMI) and the Singapore International Mediation Institute (SIMI).  He is a member of the Society of Mediation Professionals Singapore (SMP) and the International Ombudsman Association (IOA) with an extensive experience in supporting individuals and organisations in navigating complex workplace disputes across diverse cultural contexts, employment claims and disputes internationally and domestically.  He has mediated more than 1000 disputes in the past 13 years.

He currently serves as an organisational Ombuds Specialist with the Food and Agriculture Organisation of the United Nations (FAO), Consultant for Conflict Resolution for the United Nations Ombudsman and Mediation Services (UNOMS) and a Roster Mediator and former External Conciliator with the Asian Development Bank (ADB).  His work has taken him to field offices in Central Asia, Asia Pacific and Greater China, Europe, the African Continent and UN missions to Afghanistan, Philippines and the United States of America, where he facilitates workshops and dialogues, strengthens trust, and promotes respectful communication in international settings.

He is also an Associate Mediator and Family Panel Mediator, Mediation Coach, and Mediation Skills Assessor with the Singapore Mediation Centre (SMC), Vice Chair, Mediation Committee, Consumers Association of Singapore (CASE) and sits on the Clinical Claims Resolution Process (CCRP) Panel in Singapore as a non-voting member, to resolve clinical claims disputes related to Integrated Shield Plans (IPs).  He has developed a 12-months mediation mentoring programme with 6 newly accredited mediators under his mentorship and guidance.

In the Singapore’s justice system, he serves as a Court Volunteer Mediator (CVM) with the State Courts Centre for Dispute Resolution Cluster - Crime Registry (CDRC) and the Small Claims Tribunals (SCT) since 2012.  He is currently a certified trainer for the legal sector under Institute of Adult Learning Accelerated Industry-centric Training Pathway (AITP) – Legal Sector.

Kien Yip brings empathy and neutrality to the mediation table, creating a safe space where all parties feel genuinely heard.  Without a legal background, he is free from rigid frameworks and adversarial mindsets—allowing him to focus on what truly matters; helping parties understand each other, identify common interests, and moves towards meaningful, mutually acceptable resolutions.  His strength lies in guiding conversations away from positional deadlocks and toward solutions that preserve relationships and dignity.

Kien Yip’s early career in Research & Development and Applied Research sharpened his analytical thinking and systems-based approach to problem-solving—skills that continue to serve him well in understanding the dynamics of complex disputes.  Later, as a media business owner of almost 3 decades, Kien Yip gained deep exposure to human behaviour, negotiation, and the realities of running and managing teams, projects, and client relationships across diverse industries.  These experiences have shaped his ability to navigate both technical and interpersonal challenges with clarity, creativity, and empathy—qualities he brings into every mediation room, as well as training executives and staff in conflict management.

He holds a post graduate degree in Management of Technology, National University of Singapore (NUS) and a degree in Mechanical and Production Engineering, Nanyang Technological University (NTU).